CUCM to Expressway(8.5) issue, Detail="Not found" Protocol="TLS" Response-code="404" Level="1"

[linbincong163]

Hello All,

Please help me,

I have a problem with dialing from CUCM(10.5)(Jabber for windows)  to  Expressway C&E(8.5)(Jabber for iphone 3G) ,Detail="Not found"

But the other way dialing from  Expressway C&E(8.5)(Jabber for iphone 3G) to CUCM(10.5)(Jabber for windows)   is working fine. 

I have played with Search rules and Transforms but it will not work.

CUCM:192.168.100.213

CUPS:192.168.100.209

EXP-C:192.168.100.214

EXP-E:192.168.100.215 -->NAT-->218.108.90.36

Jabber for iPhone(3G):10.12.132.242  (DN 7801)

Jabber for Windows(LAN):192.168.193.101 (DN 7824)

Call history:

Start time

End time

Duration

Source

Destination

Type

Protocol

Status

Peer

Actions

2015-04-23 23:41:18	2015-04-23 23:41:18	0 seconds	sip:7801@192.168.100.213	sip:7824@CUCM10.rosesystem.com.cn	Traversal	Multiple components	404 Not found	This system	View
2015-04-23 23:22:40	2015-04-23 23:22:40	0 seconds	sip:7801@192.168.100.213	sip:7824@CUCM10.rosesystem.com.cn	Traversal	Multiple components	404 Not found	This system	View
2015-04-23 22:41:23	2015-04-23 22:41:40	17 seconds	sip:7824@CUCM10.rosesystem.com.cn	sip:7801@CUCM10.rosesystem.com.cn	Traversal	Multiple components	200 OK	This system	View
2015-04-23 22:41:10	2015-04-23 22:41:18	8 seconds	sip:7824@CUCM10.rosesystem.com.cn	sip:7801@CUCM10.rosesystem.com.cn	Traversal	Multiple components	487 Request Terminated	This system	View
2015-04-23 22:41:03	2015-04-23 22:41:03	0 seconds	sip:7801@192.168.100.213	sip:7824@CUCM10.rosesystem.com.cn	Traversal	Multiple components	404 Not found	This system	View
2015-04-23 22:37:30	2015-04-23 22:37:45	15 seconds	sip:7824@CUCM10.rosesystem.com.cn	sip:7801@CUCM10.rosesystem.com.cn	Traversal	Multiple components	487 Request Terminated	This system	View
2015-04-23 22:37:25	2015-04-23 22:37:25	0 seconds	sip:7801@192.168.100.213	sip:7824@CUCM10.rosesystem.com.cn	Traversal	Multiple components	404 Not found	This system	View
2015-04-23 22:36:57	2015-04-23 22:37:05	8 seconds	sip:7824@CUCM10.rosesystem.com.cn	sip:7801@CUCM10.rosesystem.com.cn	Traversal	Multiple components	503 Service Unavailable	This system	View
2015-04-23 22:31:25	2015-04-23 22:31:25	0 seconds	sip:7801@192.168.100.213	sip:7824@CUCM10.rosesystem.com.cn	Traversal	Multiple components	404 Not found	This system	View
2015-04-23 22:28:43	2015-04-23 22:28:43	0 seconds	sip:7801@192.168.100.213	sip:7824@CUCM10.rosesystem.com.cn	Traversal	Multiple components	404 Not found	This system	View
2015-04-23 22:28:35	2015-04-23 22:28:43	8 seconds	sip:7824@CUCM10.rosesystem.com.cn	sip:7801@CUCM10.rosesystem.com.cn	Traversal	Multiple components	200 OK	This system	View

Call details

Call information
State	Connection Failed
Start time	2015-04-23 23:41:18
End time	2015-04-23 23:41:18
Duration	0 seconds
Tag	0b894ca0-2e74-450f-b371-dc7fd2d8ec72
Serial number	71982af5-1f0c-42ac-937b-be4e7f2c03a0
Type	Video

Leg 1
Bandwidth node	Default zone
Source alias 1	sip:7801@192.168.100.213 (Url)
Target alias 1	sip:66919f18-ef85-551a-7d3d-0aa36bc2f088@10.12.132.242 (Url)
Protocol	SIP
Address	192.168.100.214:5073
Transport	TLS
Reason	Not found
Cause	404

Displaying 1 search for this Search ID

Search (18) State: Completed Found: True Type: SIP (INVITE) CallRouted: True CallSerial Number: 88bf43f6-40df-461b-8188-e4ebf5a9de1b Tag: f95bcc28-1615-4584-854f-61b02edf9fb5 Source (1) Authenticated: True Aliases (1) Alias (1) Type: Url Origin: Unknown Value: 7824@CUCM10.rosesystem.com.cn Zone (1) Name: DefaultZone Type: Default Path (1) Hop (1) Address: 192.168.100.214:5073 Hop (2) Address: 192.168.100.214:5061 Hop (3) Address: 218.108.90.36:7002 Hop (4) Address: 10.12.132.242:53541 Destination (1) Alias (1) Type: Url Origin: Unknown Value: sip:7801@CUCM10.rosesystem.com.cn;user=phone StartTime: 2015-04-23 22:41:23 Duration: 7.44 SubSearch (1) Type: Directed Path (1) Hop (1) Address: CEtcpCUCM10rosesystemcomcn Hop (2) Address: 192.168.100.213 Hop (3) Address: CUCM10.rosesystem.com.cn SubSearch (1) Type: Admin Policy Action: Proxy ResultAlias (1) Type: H323Id Origin: Unknown Value: sip:7801@CUCM10.rosesystem.com.cn;user=phone Zone (1) Name: CEtcp-CUCM10.rosesystem.com.cn Type: Neighbor Protocol: SIP Found: True StartTime: 2015-04-23 22:41:23 Duration: 7.44 Gatekeeper (1) Address: 192.168.100.213:5060 Alias (1) Type: H323Id Origin: Unknown Value: sip:7801@CUCM10.rosesystem.com.cn;user=phone

Displaying 1 search for this Search ID

Search (22) State: Completed Found: False Reason: Not found Info: Policy Response Type: SIP (INVITE) CallSerial Number: 71982af5-1f0c-42ac-937b-be4e7f2c03a0 Tag: 0b894ca0-2e74-450f-b371-dc7fd2d8ec72 Source (1) Authenticated: True Aliases (1) Alias (1) Type: Url Origin: Unknown Value: 7801@192.168.100.213 Zone (1) Name: DefaultZone Type: Default Path (1) Hop (1) Address: 192.168.100.214:5073 Hop (2) Address: 192.168.100.214:5061 Hop (3) Address: 192.168.100.213:5060 Destination (1) Alias (1) Type: Url Origin: Unknown Value: sip:66919f18-ef85-551a-7d3d-0aa36bc2f088@10.12.132.242 StartTime: 2015-04-23 23:41:18 Duration: 0.01 SubSearch (1) Type: Directed Path (1) Hop (1) Address: DefaultZone Hop (2) Address: 218.108.90.36 Hop (3) Address: 192.168.100.201 SubSearch (1) Type: Admin Policy Action: Proxy ResultAlias (1) Type: H323Id Origin: Unknown Value: sip:66919f18-ef85-551a-7d3d-0aa36bc2f088@10.12.132.242

[Ellen Kennedy]

Did you ever get this figured out?

[Alex Farah]

I have the same issue, did you solve it?