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CUCM to Expressway(8.5) issue, Detail="Not found" Protocol="TLS" Response-code="404" Level="1"

linbincong163
Level 1
Level 1

Hello All,

Please help me,

I have a problem with dialing from CUCM(10.5)(Jabber for windows)  to  Expressway C&E(8.5)(Jabber for iphone 3G) ,Detail="Not found"

But the other way dialing from  Expressway C&E(8.5)(Jabber for iphone 3G) to CUCM(10.5)(Jabber for windows)   is working fine. 

I have played with Search rules and Transforms but it will not work.

 

 

CUCM:192.168.100.213

CUPS:192.168.100.209

EXP-C:192.168.100.214

EXP-E:192.168.100.215 -->NAT-->218.108.90.36

Jabber for iPhone(3G):10.12.132.242  (DN 7801)

Jabber for Windows(LAN):192.168.193.101 (DN 7824)

 

Call history:

2015-04-23 23:41:18

2015-04-23 23:41:18

0 seconds

sip:7801@192.168.100.213

sip:7824@CUCM10.rosesystem.com.cn

Traversal

Multiple components

404 Not found

This system

View

2015-04-23 23:22:40

2015-04-23 23:22:40

0 seconds

sip:7801@192.168.100.213

sip:7824@CUCM10.rosesystem.com.cn

Traversal

Multiple components

404 Not found

This system

View

2015-04-23 22:41:23

2015-04-23 22:41:40

17 seconds

sip:7824@CUCM10.rosesystem.com.cn

sip:7801@CUCM10.rosesystem.com.cn

Traversal

Multiple components

200 OK

This system

View

2015-04-23 22:41:10

2015-04-23 22:41:18

8 seconds

sip:7824@CUCM10.rosesystem.com.cn

sip:7801@CUCM10.rosesystem.com.cn

Traversal

Multiple components

487 Request Terminated

This system

View

2015-04-23 22:41:03

2015-04-23 22:41:03

0 seconds

sip:7801@192.168.100.213

sip:7824@CUCM10.rosesystem.com.cn

Traversal

Multiple components

404 Not found

This system

View

2015-04-23 22:37:30

2015-04-23 22:37:45

15 seconds

sip:7824@CUCM10.rosesystem.com.cn

sip:7801@CUCM10.rosesystem.com.cn

Traversal

Multiple components

487 Request Terminated

This system

View

2015-04-23 22:37:25

2015-04-23 22:37:25

0 seconds

sip:7801@192.168.100.213

sip:7824@CUCM10.rosesystem.com.cn

Traversal

Multiple components

404 Not found

This system

View

2015-04-23 22:36:57

2015-04-23 22:37:05

8 seconds

sip:7824@CUCM10.rosesystem.com.cn

sip:7801@CUCM10.rosesystem.com.cn

Traversal

Multiple components

503 Service Unavailable

This system

View

2015-04-23 22:31:25

2015-04-23 22:31:25

0 seconds

sip:7801@192.168.100.213

sip:7824@CUCM10.rosesystem.com.cn

Traversal

Multiple components

404 Not found

This system

View

2015-04-23 22:28:43

2015-04-23 22:28:43

0 seconds

sip:7801@192.168.100.213

sip:7824@CUCM10.rosesystem.com.cn

Traversal

Multiple components

404 Not found

This system

View

2015-04-23 22:28:35

2015-04-23 22:28:43

8 seconds

sip:7824@CUCM10.rosesystem.com.cn

sip:7801@CUCM10.rosesystem.com.cn

Traversal

Multiple components

200 OK

This system

View

Call details

Call information

 

State

Connection Failed

Start time

2015-04-23 23:41:18

End time

2015-04-23 23:41:18

Duration

0 seconds

Tag

0b894ca0-2e74-450f-b371-dc7fd2d8ec72

Serial number

71982af5-1f0c-42ac-937b-be4e7f2c03a0

Type

Video

Leg 1

 

Bandwidth node

Default zone

Source alias 1

sip:7801@192.168.100.213 (Url)

Target alias 1

sip:66919f18-ef85-551a-7d3d-0aa36bc2f088@10.12.132.242 (Url)

Protocol

SIP

Address

192.168.100.214:5073

Transport

TLS

Reason

Not found

Cause

404

 

Displaying 1 search for this Search ID

    • Search (18)
      • State: Completed
      • Found: True
      • Type: SIP (INVITE)
      • CallRouted: True
      • CallSerial Number: 88bf43f6-40df-461b-8188-e4ebf5a9de1b
      • Tag: f95bcc28-1615-4584-854f-61b02edf9fb5
      • Source (1)
        • Authenticated: True
        • Aliases (1)
          • Alias (1)
            • Type: Url
            • Origin: Unknown
            • Value: 7824@CUCM10.rosesystem.com.cn
        • Zone (1)
          • Name: DefaultZone
          • Type: Default
        • Path (1)
          • Hop (1)
            • Address: 192.168.100.214:5073
          • Hop (2)
            • Address: 192.168.100.214:5061
          • Hop (3)
            • Address: 218.108.90.36:7002
          • Hop (4)
            • Address: 10.12.132.242:53541
      • Destination (1)
        • Alias (1)
          • Type: Url
          • Origin: Unknown
          • Value: sip:7801@CUCM10.rosesystem.com.cn;user=phone
      • StartTime: 2015-04-23 22:41:23
      • Duration: 7.44
      • SubSearch (1)
        • Type: Directed
        • Path (1)
          • Hop (1)
            • Address: CEtcpCUCM10rosesystemcomcn
          • Hop (2)
            • Address: 192.168.100.213
          • Hop (3)
            • Address: CUCM10.rosesystem.com.cn
        • SubSearch (1)
          • Type: Admin Policy
          • Action: Proxy
          • ResultAlias (1)
            • Type: H323Id
            • Origin: Unknown
            • Value: sip:7801@CUCM10.rosesystem.com.cn;user=phone
          • Zone (1)
            • Name: CEtcp-CUCM10.rosesystem.com.cn
            • Type: Neighbor
            • Protocol: SIP
            • Found: True
            • StartTime: 2015-04-23 22:41:23
            • Duration: 7.44
            • Gatekeeper (1)
              • Address: 192.168.100.213:5060
              • Alias (1)
                • Type: H323Id
                • Origin: Unknown
                • Value: sip:7801@CUCM10.rosesystem.com.cn;user=phone

 

Displaying 1 search for this Search ID

    • Search (22)
      • State: Completed
      • Found: False
      • Reason: Not found
      • Info: Policy Response
      • Type: SIP (INVITE)
      • CallSerial Number: 71982af5-1f0c-42ac-937b-be4e7f2c03a0
      • Tag: 0b894ca0-2e74-450f-b371-dc7fd2d8ec72
      • Source (1)
        • Authenticated: True
        • Aliases (1)
          • Alias (1)
            • Type: Url
            • Origin: Unknown
            • Value: 7801@192.168.100.213
        • Zone (1)
          • Name: DefaultZone
          • Type: Default
        • Path (1)
          • Hop (1)
            • Address: 192.168.100.214:5073
          • Hop (2)
            • Address: 192.168.100.214:5061
          • Hop (3)
            • Address: 192.168.100.213:5060
      • Destination (1)
        • Alias (1)
          • Type: Url
          • Origin: Unknown
          • Value: sip:66919f18-ef85-551a-7d3d-0aa36bc2f088@10.12.132.242
      • StartTime: 2015-04-23 23:41:18
      • Duration: 0.01
      • SubSearch (1)
        • Type: Directed
        • Path (1)
          • Hop (1)
            • Address: DefaultZone
          • Hop (2)
            • Address: 218.108.90.36
          • Hop (3)
            • Address: 192.168.100.201
        • SubSearch (1)
          • Type: Admin Policy
          • Action: Proxy
          • ResultAlias (1)
            • Type: H323Id
            • Origin: Unknown
            • Value: sip:66919f18-ef85-551a-7d3d-0aa36bc2f088@10.12.132.242

 

2 Replies 2

Ellen Kennedy
Level 1
Level 1

Did you ever get this figured out?

Alex Farah
Level 1
Level 1

I have the same issue, did you solve it?

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