11-07-2013 03:15 PM - edited 03-17-2019 03:42 PM
Hi all,
Asking two questions here.
Firstly, I'm currently running on demo licences. I have the correct PAK to register but it seems that the only option is to put the licences on the ELM that runs on the webex server itself. Can I put the webex licences on the existing ELM I have for Call Manager so all my UC licences are in the same place.
Secondy, on dial-out I am selecting UK and putting in my number of 01234567890 (for example). What format does this hit my CUCM in? I need to make sure that CUCM routes the call as 9 01234567890. In order to manipluate can this be an application dial rule or do I need to put a translation pattern in whatever my inbound CSS for the Webex SIP trunk?
Thanks in advance for your assistance!
Jon
Solved! Go to Solution.
11-08-2013 07:25 AM
11-08-2013 06:39 AM
Hello Jon,
Let me try answering your questions:
1. You have to use ELM that is hosted on CWMS server
2. As for dial out, format is in +XXXYYZZZZZZZ (where XXX is a country code, YY is an area code, and ZZZZZZZ is a telephone number). For UK and your example, it would be +4401234567890.
If you choose an option to "Call me at an internal number", then CWMS will send only what you entered as a phone number (used mostly for local extension numbers).
I hope this helps.
-Dejan
11-08-2013 07:15 AM
Hi,
Thanks for your reply, that's very helpful.
If I want to alter those digits can this be an application rule or as it's a sip trunk do I need a translation pattern on the CSS of the trunk?
Jon
Sent from Cisco Technical Support iPhone App
11-08-2013 07:25 AM
Hi Jon,
You would need a translation pattern.
-Dejan
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