I'm deployment a trial in a customer.
I asked for IT Analyst for user account in MS-Exchange to integrate with CWMS
The IT Analyst asked me if the user account what I need is an user with mailbox in Exchange, firstname.lastname@example.org and if is not possible CWMS work with SMTP relay like Cisco UnityConnection.
Can someone help me?
My preferred option here is to go with just a relay.
Just leave server authentication unchecked (disabled)
This way you don't need a user with a mailbox.
You do need to ensure your mail server allows your CWMS admin server to relay mail through it.
In Exchange for instance, you can do this by permitting specific IP addresses or subnets to relay.