Disable access to Self-Care Portal

[Gordon Ross]

Is there a way to disable the Self Care Portal option in the Jabber client? Or, alternatively, specify an alternative URL for it?

Thanks,

GTG

[Nagajothi Thangapandian]

We have an internal enhancement request opened for this to disable self care potal. To have an alternate URL, can try this in jabber config file:

<options>
<selfcareurl>URL of Your customised portal </selfcareurl>
</options>

(or)

Instead of login using CUCM / Cisco UDS SRV records, login using IM&Presence / CUP login SRV records. Then you wont find self care portal option.

Regards

[Gordon Ross]

Whereabouts in the XML structure does that go?

<?xml version="1.0" encoding="utf-8"?>
<Config version="1.0">
  <Client>
    <options>
      <selfcareurl>URL of Your customised portal </selfcareurl>
    </options>
..

Or somewhere else?

GTG

[Nagajothi Thangapandian]

This explains clearly:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_C9731738_00_jabber-windows-install-config/JABW_BK_C9731738_00_jabber-windows-install-config_chapter_0101.html#JABW_RF_CC26C385_00

It should be

<selfcareURL>Your Customized URL</selfcareURL>

Regards

[tschweiz]

Nagajothi, do you know when this feature to disable self care portal in the client will be offered?

[Bill]

Is there any news on whether this enhancement has been implemented?

Thanks