10-25-2015 05:16 PM - edited 03-17-2019 05:37 PM
Hi All, I have CUCM 10.5 and IM&Presence 10.5
I'm using Jabber 10.6 and Cisco Unified Attendant Console. I would like to use my phone and Attendant console for calls but, not Jabber.
When I go off hook with my phone or Attendant Console my Jabber also goes off hook and it pops up. Is there a way to disable the Phone piece for myself, and not a global change to the system.
Thanks,
Daniel
10-25-2015 08:01 PM
And what AC are you asking about??
10-26-2015 08:52 AM
Hi Jaime, Cisco Unified Attendant Console Standard version 11.0
10-26-2015 10:07 AM
Interesting, I also have CUACS 11, backend is CUCM/IM&P on 10.5 latest release, and I have Jabber 11.0.1 and CIPC 8.6.5.
I have Jabber, CIPC and CUACS in the same machine, and chose CIPC to be used when logging in, and when I try to make a call, I can only see that CIPC goes offhook, Jabber only shows (in a call), but it does not steal focus or pops up
10-26-2015 07:46 PM
I don't know. I see that my local xml config has the following:
<userConfig name="device_service-phone.mode" value="Deskphone"/>
I'll try setting the value =none and see if that helps.
10-31-2015 09:03 PM
Wondering if the File Options - CALLS set to NEVER would help.
CadJoe
CUCM, Gotta Love It!
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