Hi All,   I will be taking in a SIP trunk from my Telephone company and converting it to our internal shortel PBX via PRI. I'm trying to go thru the configuration of what this will look like on my Cisco 4331 ISR gateway. Both the SIP and PRI will terminate on this ISR.     voice service voip allow connections sip to sip allow connections sip to H323 sip ! voice translation-rule 1 rule 1 /^91/ /+1/ ! voice translation-profile Outbound translate called 1 ! voice class codec 1 codec preference 1 g711ulaw codec preference 2 g729r8 ! sip-ua ! dial-peer voice 100 voip description calls to Sip_Provider translation-profile Outbound destination-pattern 91[2-9]..[2-9]...... session protocol sipv2 session target (SIP Provider IP Address) dtmf-relay rtp-nte sip-kpml sip-notify voice-class codec 1 no vad ! dial-peer voice 200 pots description **Dial-Peer to match Incoming calls from SIP TRUNK to PRI** incoming called number . direct-inward-dial port 0/1/1:23 ! interface Serial0/1/1:23 no ip address isdn switch-type primary-net5 isdn incoming-voice voice no cdp enable no shutdown ! card type t1 0 1 ! isdn switch-type primary-ni ! voice-port 0/1/0:23 ! controller T1 0/1/0 threshold sd-ber 6 threshold sf-ber 3 framing esf clock source line primary linecode b8zs cablelength long 0db description PRI to Shoretel_PBX   Thanks, Dan ... View more

Hi All,   This maybe a more a DNS question but, it pertains to Anyconnect.   I have two sites (A and B) and each site has a Firepower 2110 and each 2110 has its own FMC with Cisco Anyconnect installed and separate internet connection.   Most users will login into Site A with Anyconnect but, we have setup site B as our redundant site.   If I create a DNS record VPN.mycompany.com and if site A goes down what are others doing to be able to use that same DNS record and connect to site B when site A is down?   Thanks, Dan  ... View more

Hi this is kinda of a simple question but, I think there are several ways to achieve this. CUCM 11.5   I have a requirement where I have two DN's in a line group that the customer wants to ring forever until answered.   Line Group RNA is 180 seconds maximum.   Should I on the Hunt Pilot set the RNA to itself or should I create a second Line group and add that in the Hunt List and have that cycle thru that Line group after a 180 seconds.   The problem with adding a second Line group is that eventually it will get dropped and can I forward a RNA Hunt Pilot to itself.   Is there any other better option?   Thanks, Dan  ... View more

Just finised up our new WFO/QM 11.5 recording server. We are using the all in one OVA with SQL on board. Everything is working correclty however, now I'm kinda regretting not planning for a secondary server if the primary fails. I read thru the design guide but, for me it was vague.   Is it possible to install another OVA of the same type and add it as the cold stand-by? Looking for an easy solution that wont break my Primary server now that its in production and recording agents. I read about some users trying this and breaking the primary.   Thanks, Dan ... View more