09-03-2015 06:30 AM - edited 03-17-2019 05:29 PM
Hi,
When a user is active on a Video call via Cisco Jabber Client (Windows based), can we initiate the BIB capability to stream the audio for call recording purposes?
Thanks
Karthi
09-03-2015 12:12 PM
AFAIK you can do this for Jabber on Video call once you do the required configuration.
09-15-2015 01:40 PM
Yes, it is supported.
If this is SIP, the recording software will need to be able to handle (or ignore) the video parameters being passed to it on the invite. Or you can workaround it by disabling video on the trunk to the recording solution. May also need to verify the codec being published by jabber to your recording solution to make sure they are compatible.
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