Collaboration Applications

Hi there,If I configure Jabber for Windows client (9.1) with deskphone control and softphone mode as well, I notice that, at the first launch for a new user, it automatically set the Softphone mode.Is there a way to force the user of deskphone mode a...

From what I’m reading in the support forums, Jabber creates one file located at...... (C:\Users[userid]\AppData\Local\Cisco\Unified Communications\Jabber\CSF\History).Currently there is no way to delete this except by deleting the .db file that holds...

Hello Everyone, I've freshly installed a CUP Server (Version 8.6) and followed the guides to setup the Trunk to CUCM and activate the needed services.When I'm now trying to connect to the CUP Server via Jabber 9.7 for Windows Client using the IP-Adre...

Have a situation where I need to deploy Jabber for Mac in phone-only mode with CME.  Based on the documentation I'm able to find, it appears as it's not possible.  So a couple questions come to mind:1) Is this still accurate, assuming CME 10.5 and th...

Take a look at this interesting case study about the geographically dispersed campus at @EdinburghNapier University and how they are using Cisco WebEx and CirQlive to streamline their meeting process.  Do you  have any questions for Edinburgh Napier ...

My colleague @Alex Puorro and I have had an issue with our 1:1 room since January.  I can send messages fine, however he can not view my messages.  He sees "Message can not be decrypted".  When he attempts to send a message to me, he sees "Message fa...

Hi All,I am deploying jabber Guest setup but facing same problem of No Audio and Video , but I managed to get Audio but still there is no Video on either side. I tried configuring jabber guest setup with both single and dual NIC on expressway E but s...

Hi All,I have one question-We are using Cisco Jabber version 10.6.1 and  using Plantronics headset C510 . In the headset there is feature of auto answer. This auto answer uses a senor.want to know ,   is  ther Jabber dll file which can give us the op...

On my DX80, when I log into the Jabber client, it displays name@domain, rather than a common name such as First Last. This works correctly on Jabber Desktop and mobile clients. I suspect this has something to do with BDI configuration and I've played...

Hello,I've noticed that I can't establish any connections to the cisco.com jabber servers since I've disabled unencrypted and poorly encrypted s2s connections. I think that's nearly impossible that cisco.com doesn't support encrypted s2s connections....

Yesterday we upgraded our Expressway C and E to X8.5.2 from X8.2.1 Now, our Jabber for iOS and Jabber for Android devices are disconnecting more frequently. When the application is re-opened, the user is told that their password is wrong. If they re-...

I am currently running Jabber 9.7 for most of my client. with new versions being out I decided to install 10.6.6 Now when I go to select deskphone mode it all greyed out.  How can a fix this without downgrading? thkds 

Prezados, estou com um problema de certificado inválido no csico jabber, quando ligo o notebook e conecto no jabber aparece uma tela de certificado inválido e solicita que aceite o certificado webex.gecdn.com, clico em aceitar,mas no outro dia ao lig...

When we add more than 2 attendees to conference the function desktop share become inactive. Where is the limit?Is it possible to use desktop share function during conference in Jabber?Regardsfilip