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Emergency Calling via Jabber IOS or Android

I have found some documentation for Jabber Voice 9.1 from Cisco that states "...When you dial an emergency number, such as 911, 999, or 112 from an iPhone, Cisco Jabber invokes the native Phone application to make the call over your mobile network."

 

I cannot find this in later versions.  I do see several .edu based documents that repeat this type of language but nothing posted in the past year or so.

 

Is this behavior present in current versions of Jabber?

 

Thanks

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VIP Collaborator

Re: Emergency Calling via Jabber IOS or Android

Hi there

 

I cant find that info in any other versions of Jabber, though I found these from the latest DS. 

 

Jabber 11

USE OF THE JABBER SOFTPHONE DURING AN EMERGENCY IS AT YOUR OWN RISK — The softphone technology may not provide sufficient voice quality or location data for emergency calls. Calls may be misdirected to the wrong emergency response center or the emergency response center may make errors when determining your location.

http://jabberupdate.harman.com/docs/cisco-jabber-android-11-release-notes.pdf

 

 

Jabber 12

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/iOS/12_0/rn/jabi_b_release-notes-for-cisco-jabber.html

 

Wireless Location Monitoring—Allows you to determine the physical location from where your Cisco Jabber users connect to the corporate network. This information is stored in Cisco Unified Communications Manager, and it helps integrated applications such as Cisco Emergency Responder to determine the physical location of a Cisco Jabber user who makes an emergency call. For more information, see the Wireless Location Monitoring section from the Feature configuration Guide for Cisco Jabber 12.0.

 

Hope this helps!

Cheers
Rath!


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