Jabber access failure - LDAP vs Local User
Issue 2 LDAP users unable to login into Jabber off net/VPN. One LDAP user is using Jabber on laptop for messaging only. On net/VPN they are able connect but when off net/VPN they get server error. Another LDAP user with Android (device is configured) gets "we don't recognize your email address" when trying to log in on Android. I have entered other LDAP emails and get the same error. When I use my login name, local user, It finds my name and prompts for pw. I tested with a test local user profile and I am able log in with the test user. Issue seems to be only connect to LDAP user and not local users. At first I was looking at IMP for the root cause then considered Expressway. When searching for possible causes I find article (link below) about Cisco Directory Integration (CDI). In the link below for CDI there is host name/IP address, Has anyone set CDI up and know what the IP listed in the diagram is. Is it IP to device already existing or a new device we need to assign IP? If anyone else had/has similar issue the LDAP users not being able to log into Jabber off net/VPN and was able to resolve issue what was the solution.
https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber/213803-configure-ldap-as-a-directory-contact-so.html
