Hey everyone, I have a Pixel 3 I recently purchased, so I am new to Android, and I am having a ton of problems with Cisco Jabber.
I have an account through my company and it is activated. When I sign in to Jabber on my phone, it shows a blue checkmark next to "Instant Messaging", "Phone Services", and "Voicemail".
Outgoing calls I type into the keypad or call from my contacts work fine.
I cannot answer any incoming calls
When I receive an incoming call Jabber fills my screen
Name of Person calling
***[then their phone number]
Red Circle "Decline" and Green Circle "Answer" on the bottom
If I click "Decline", it works and ignores the call right away
If I click "Answer", the screen flashes but then remains the same, still prompting "Decline" or "Answer"
If I click again it either flashes again or just immediately ends the call
Issue calling people back
Incoming calls show-up as **1234567890 (their phone # with either two or three stars in front)
When I try to hit the phone icon in my call history and call them back, it says it is an invalid number
I would have to manually type in their phone number or hope they're in my contacts to call them back
Issue being notified of an incoming call
If I am actively using any app or if my phone is locked, Jabber does not properly notify me of an incoming call
My phone vibrates, but no icon on the screen whatsoever pops up letting me know I am receiving an incoming call
So, I would greatly appreciate help with:
What do I do so I can actually answer calls?
Can I get rid of the ** before #s or get Jabber to still call the right number back from my call history?
Is there a way to make Jabber better notify me of calls. I have gone to notifications both in the phone and in the app, seem to have all the settings so that it would notify me, but still have the problems mentioned above.
I would love to use Jabber on Android for my work calls - both in the office and on the road - but as of now it is essentially unusable.
(view in My Videos)
Published by Tyler Wilkin (twilkin) and Jerson Enrique Gamboa Gamboa (jgamboag)
What are the configurations needs to follow to have UCCE Finesse Agent work with Jabber client as phone end point. share me details or any links. also needs to know what can work, what cannot work -like multi line, Recording, shared line, chat ..... ...
Hello Experts,We have configured a Hunt pilot which includes 2 line groups.one line group with 5 extensions rings with Algorithm as broadcast and 2nd line group contains 1 extension as their manager.All these extensions configured with single number reach...
I am setting up a bulk update in CUCM to add jabber phones to all my deskphone users. I have a bat phone template I adapted from one I made for desk phones and I have a user template for use with "Update Users - Custom File". I have used the users t...
Hi community, maybe someone has already experienced this issue. When using conference now you define a number which triggers an IVR prompt where you can setup your meetings. I the ani is associated with an active SNR number the IVR script won't let t...