Hi Jim -
Just to confirm the scenario: You have created an mp4 file using Camtasia and you want to upload it to the Recorded Sessions page of a WebEx site, and then give your client and others a link to view your recording, is this correct? The problem you are running into is that the WebEx Recorded Sessions page will only allow you to upoad a .wrf, .arf or .wmv file format, correct?
Can you confirm I have correctly stated the problem, and then I would be happy to give you some ideas such as:
- You may want to place that mp4 file someplace other than WebEx (YouTube, Vimeo.....). Next time, record it using the WebEx offline recorder instead of Camtasia and you will have a nice, compressed .wrf file that you can then upload to WebEx.
If your customer wants to play your mp4 file in a live WebEx session, then you are good to go as it does not need to be converted - mp4s can be uploaded into the content viewer of a live WebEx session, just like any other file.
Hope this helps! Good luck -
Susan
Meet Me In The Cloud, LLC