07-03-2025 04:40 AM
After upgrading to 15 we are getting this error when we search the devices
07-03-2025 06:42 AM
Hi Jaheer,
Sorry but the screenshot that you shared doesn't show any error. Can you try to share it again and also provide more details around the error?
07-03-2025 07:05 AM
The information that you shared doesn’t contain any error. Would you mind to repost and elaborate on the error you’re experiencing?
08-06-2025 10:08 AM
Looks like you might be running into defect CSCwj21390
https://quickview.cloudapps.cisco.com/quickview/bug/CSCwj21390
Hope this helps
Tony
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08-21-2025 10:00 AM
Hi @Jaheer
I can see that it's a documented CUCM 15 bug (CSCwj21390) causing device searches to fail.
Thanks !
08-21-2025 01:12 PM
Please refrain from posting a reply that does not contain any new information that hasn’t previously been provided days ago as it just clutters the community.
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