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umeshplamthottam
Beginner

IVR Creation

Hi Team,

I want to configure as follows can any one suggest me the configuration.

Requirement - When a user calls to main number(CTI route point) user should here the message " If you know the extension dial the extension else wait for the operator" and need to route calls based on the caller input. if no input call need to route to reception phone.

These are available products with me - CUCM and CUC.

1 ACCEPTED SOLUTION

Accepted Solutions
Jaime Valencia
Hall of Fame Cisco Employee

4 REPLIES 4
Jaime Valencia
Hall of Fame Cisco Employee

You need to mention what products you're working with, and not just your problem/question if you want assistance.

HTH

java

if this helps, please rate

CUCM and CUC
Jaime Valencia
Hall of Fame Cisco Employee

Thanks for the file I will try the configuration.
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