About umeshplamthottam

umeshplamthottam · 05-17-2024

Hi All, We are facing an issue with our IX 5000.From today morning we are getting "lost connection" error in touch control.We have tried replacing LAN cable and tried on different ports as well. But the issue didn't fix. Can anyone please suggest any...

umeshplamthottam · 03-29-2024

Hi All,We have a telepresence conductor, when I am trying to take backup I am getting the error "System error: System backup failed."But in logs it is saying backup completed.Can anyone please suggest how can I fix this issue.

umeshplamthottam · 03-20-2024

Hi All,I have couple of Cisco Voice gateway in which we need to enable PRI Layer 2 status monitoring, if the PRI goes out of service we need an alert.We are using Solarwinds as monitoring tool and found in some Cisco community discussion that this ca...

umeshplamthottam · 02-15-2024

Hi All,One of our user is reporting that he is getting missed calls from different extensions and when he is calling back to them they are saying they were not made any calls to the user. Can anyone help me on this. Phone model 7942

umeshplamthottam · 02-01-2024

Hi All,Hope that everyone is fine.I have ran into an issue today, that my CME phones are stuck at registering for 30 Minutes and once our onsite team removed and reconnected the Gig cable phones started registering.this is also happened earlier as we...

umeshplamthottam · 05-17-2024

umeshplamthottam · 03-20-2024

Hi Roger,I pulled CDR data and I can't find a call record for the issue.So we have replaced the hard phone, suspecting it as a bug. With new phone user didn't come across the issue even after 2-3 weeks of monitoring.

umeshplamthottam · 07-27-2023

Thanks Winter for the valuable suggestions and I have updated all the accounts using Bulk edit and updated Caller input * behavior.Once again thanks for your valuable inputs.

umeshplamthottam · 07-27-2023

When I disabled caller input * from the user mail box, I am unable to login and this works for me as a solution.Now I need to figure out how I can update it in bulk.

umeshplamthottam · 07-27-2023

Hi Nithin Ji,I have two scenario here1. User have a mail box - in this case if a call comes to unity it will play the announcement "Username is not available record your message at #" during this prompt I am able to go to attempt to sign in with * Ke...

Member Since	‎11-29-2019 06:07 AM
Date Last Visited	‎06-24-2024 02:10 AM
Posts	50
Total Helpful Votes Received	10

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User Activity

IX 5000 Touch ID connection issue

Cisco TelePresence Conductor unable to take backup

PRI Layer 2 status Monitoring

Cisco phone showing missed calls

CME phones are stuck at registering

Re: IX 5000 Touch ID connection issue

Re: Cisco phone showing missed calls

Re: Disable login for external users in Unity connection

Re: Disable login for external users in Unity connection

Re: Disable login for external users in Unity connection