Jabber 10.5 needs outside line

[robert.roy1]

Hello,

We are using Jabber 10.5.2 and need it to dial "9" for an outside line before it dials a contact number from Active directory. Can anyone point me in the right direction to get this resolved? Thanks in advance.

[Christopher Stock]

Hello Robert 

That can be done with application dial rules In communication manger.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/bccm-861-cm/b03adial.html

[robert.roy1]

Thanks Christopher,

It shouldn't affect my regular phone dialing rules and add a "9" because it's set as an "Application" dialing rule? I'm not familiar enough with Cisco phone systems yet, but learning quickly.