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Jabber 12.5 voicemail date is not updating

cdevkota-sc
Level 1
Level 1

Some reason Jabber apps does not update voicemail date. If we received voicemail today, next day, voicemail is not changing date like Yesterday. It works only if we sign out and sign in back. Please share your idea. Thanks 

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Have you tried the latest build of Jabber? If it works be sure to read the release notes of the intervening versions before deploying to users; it’s possible that there is a new feature you will want to set a non-default parameter for or other considerations.

cdevkota-sc
Level 1
Level 1

It is the latest build as I know. Version 14.1.3.. I tired version 14.1.2 and updated to 14.1.3  but got similar result. I can see date of voicemail only when I sign out and sign in back which is disappointing... However, call history date updates correctly.