Hello!
We have a CUCM 11.5 based on-premise setup for videoconferencing without IM&P server.
Earlier we used Polycom software client for users, now we want to migrate users to Jabber for Windows (JfW).
I found several manuals including official in support section, regarding using JfW in Phone_mode to work without IM&P server.
But I have a problem getting JfW client registered on CUCM.
I've set up user authentication through UDS, and user cuccessfully logs in to the client, but cannot connect to phone services and in CUCM device is shown as Unregistered.
Device and user assosiations are done, DN assigned
As i have seen in logs for JfW, even device info and DN has been received by the client
For now I have these main problems/questions:
1. Domain is mentioned everywhere in the documents, is it obligatory or JfW can process direct IP setup? In fact, user is authenticated into client using username@cucmip pattern, TFTP is also setup with its IP address and config-file is successfully received
2. DNS lookup. _cisco-uds SRV record is mentioned throughout the documentation, but using direct IP addresses should make it unnecessary to use. Or even though direct IPs are used, JfW anyway is looking for domain info? In Cisco Jabber Diagnostics in Discovery section I see services and voice services domain indicated with Discovery Outcome failure: FAILED_NO_SRV_RECORDS_FOUND. Where does it take domain information from?
3. Which username and password are required for user to login to Phone service? Is it users LDAP credentials (same as used for authenticating into JfW itself? In some documents mandatory use of CAPF is mentioned, where should generated Authentication String be used if trying to install/upgrade certificate?
How can I track where the problem can occur? Where should I look?
