Hi Ralph
There are a bunch of references I guess you have seen to UAC causing this.
The other element is that the user you are logged in as must be an administrator to write to those reg keys (listed at
https://supportforums.cisco.com/thread/2160563) regardless of UAC state.
Is your user an admin?
IMO it's a design flaw - if they want to write to system parts of the registry when a user runs the thing, they need to loosen up the permissions on those keys at the time of install... and that's bad practice really. It should be written at install, not at runtime.
One solution might be to export the keys from a working machine (e.g. maybe build a fresh install of windows or use any existing non-domain box if you don't have a working machine), then export those handler reg keys. You could then distribute them via GPO or whatever.
Or.... wait for Cisco to fix it :-)
Aaron
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