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System-wide Mailbox Quotas vs Individual Mailbox Quotas Scenario:Unity Connection we have edited system-wide default mailbox quota setting (lower than default) and when new users are added they inherit the edited quota's. We have one user that has t...
Issue: There is a parked call in attendant console that is unable to be retrieved or removed. Attempts to remove were dragging, right click and ctrl. Have tried logging out and restarting computer neither resolved stuck parked call. Have tried res...
We have a user that voicemail (vm) is not being sent correctly to email. It is delayed when user does receive it however it is not going to inbox, instead it is going to archive folder. I am working with the AD/Exchange team on the issue and they hav...
Jabber access failure - LDAP vs Local User Issue 2 LDAP users unable to login into Jabber off net/VPN. One LDAP user is using Jabber on laptop for messaging only. On net/VPN they are able connect but when off net/VPN they get server error. Another ...
Issue: New phone build not registering. After a phone (any phone model) is configured for a new build the screen is stuck on registering. Phones network settings are correct. However phone will not register until I unplug the phone and plug it b...
The screen display is "Registration in progress" with status indicator spinning. It will stay on that screen until I unplug phone and plug it back in. Once I plug it in it completes registration and firmware updates. I will look at console log, how...
