Jabber client - Photo is not displaying after CUCM & IM upgrade.

[rajesh.kumar]

Hi

we have CUCM 9.1.2 and IM&P 9.1.1, CUCM is integrated with LDAP

Jabber client was working fine and contact Photo from LDAP was displaying properly.

We have upgraded CUCM and IM&P to version 10.5

Now Jabber client is not showing Photo on contacts.

We have opened outlook from desktop contact photo exists, but contact photo is not displaying on Jabber client.

Jabber client version is 10.6

Any idea, why contact photo is stopped after CUCM and IM&P upgrade?

Here is the XML file we are using, (few parameters are changed, IP, domain name and password changed for security reason)

<?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
<Options>
   <Start_Client_On_Start_OS>true</Start_Client_On_Start_OS>
 </Options>
 <Policies>
   <RemoteAccess>ON</RemoteAccess>
   <VoiceServicesDomain>xyz.com</VoiceServicesDomain>
   <SSO_Enabled>false</SSO_Enabled>
   <enableLocalAddressBookSearch>false</enableLocalAddressBookSearch>
   <User_Defined_Remote_Destination>true</User_Defined_Remote_Destination>
   <EnableAccessoriesManager>true</EnableAccessoriesManager>
   <EnableSIPURIDialling>true</EnableSIPURIDialling>
   <DirectoryURI>mail</DirectoryURI>
   <EnableBFCPVideoDesktopShare>true</EnableBFCPVideoDesktopShare>
 </Policies>
<Presence>
<PresenceServerType>CUP</PresenceServerType>
<PresenceServerAddress>10.1.1.10</PresenceServerAddress>
<PresenceServerAddress>10.1.1.11</PresenceServerAddress>
<PresenceServerDomain>xyz.com</PresenceServerDomain>
</Presence>
<Directory>
<DirectoryServerType>EDI</DirectoryServerType>
<UseWindowsCredentials>1</UseWindowsCredentials>
<PrimaryServerName>10.1.1.12</PrimaryServerName>
<ServerPort1>3268</ServerPort1>
<ConnectionUsername>ccmldapuser</ConnectionUsername>
<ConnectionPassword>ccmldappass</ConnectionPassword>
<SearchBase1>ou=Default Users,dc=xyz,dc=com</SearchBase1>
<CommonName>cn</CommonName>
<DisplayName>displayName</DisplayName>
<FirstName>givenName</FirstName>
<LastName>sn</LastName>
<EmailAddress>mail</EmailAddress>
<BusinessPhone>ipPhone</BusinessPhone>
<MobilePhone>mobile</MobilePhone>
<HomePhone>homePhone</HomePhone>
<OtherPhone>telephoneNumber</OtherPhone>
<CompanyName>company</CompanyName>
<UserAccountName>sAMAccountName</UserAccountName>
<SearchTimeout>5</SearchTimeout>
<DirectoryServerType>BDI</DirectoryServerType>
<BDILDAPServerType>AD</BDILDAPServerType>
<BDIPrimaryServerName>10.1.1.12</BDIPrimaryServerName>
<BDIPresenceDomain>xyz.com</BDIPresenceDomain>
<BDIConnectionUserDN>ccmldapuser</BDIConnectionUserDN>
<BDIConnectionPassword>ccmldappass</BDIConnectionPassword>
<BDIServerPort1>3268</BDIServerPort1>
<BDISearchBase1>ou=Default Users,dc=xyz,dc=com</BDISearchBase1>
<BDIOtherPhone>ipPhone</BDIOtherPhone>
<BDIEmailAddress>mail</BDIEmailAddress>
</Directory>
</config>

Rgds

Rajesh Kumar

[Mohammed al Baqari · Accepted solution]

Where are the photos located? You need to point to the photos in the XML file as follow:

  <photourisubstitutionenabled>True</photourisubstitutionenabled>
  <photourisubstitutiontoken>sAMAccountName</photourisubstitutiontoken>
  <photouriwithtoken>http://x.x.x.x/jabberphotos/sAMAccountName.jpg</photouriwithtoken>

[iantra123]

Hi,

question, The URI token have a n extension like _MThumb.jpg

So you have a file like sAMAccountName_MThumb.jpg

For example,if my useid is jdoe, my photo is jdoe_MThumb.jpg

how to get this photo on Jabber?

Or does Jabber can interprete this?

Regards