Collaboration Applications

Hi, I am getting following error on the webex while trying to retrieve the recorded videos from the particular user. Meeting Recordings not available Your account does not have this feature turned on. Contact your administrator for further support....

Hi,I am trying to activate an account for a Spark user. After a while we realised that our Email Security Appliance was blocking the inbound email from Cisco Spark due to reputation filtering. We have corrected this. Now when I click "Resend Email" t...

Hi I have a customer that have a UC system version 10.5.2 , and a express way c $ e  version 8.6 , i have internal domain & external domain, all my cucm + cup +expc are configured with the internal domain, and the expe is configure with the external ...

Hi all, I have an Samsung Mobile, running latest Jabber for Android (version 11.8.0.249427), connected with WiFi Network.  It can access Internet via Firewall, with normal & standard NAT operation.  I can register the Jabber client to the CUCM (11.5)...

I am trying to convert an Event Center recording to mp4 so my client can use it.  I have run the conversion twice and both times the job starts running but then shows as "Failed" with no explanation of why. Is there a log file or some way I can find...

Has anyone ever use this before? I want to jabber client to exclude WebEx during searching available service, but i have no idea how to bring this method to use.  http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7/CJAB_BK_C606D8A9_...

I have a display setup like this with my primary monitor in landscape on the left and secondary in portrait on the right: [   ]|  |      |  | Whenever I have Jabber open on the right screen and minimize it, upon refocusing the window it has changed t...

I just wanted to give some feedback on the user interface of spark.I understand the direction moving away from Jabber, but I also miss the power that this little bar that only takes up 1/10 of my screen has.Compared to Slack (which I downloaded ironi...

Good Morning,    Jabber 10.6.1 on Windows 7, getting the "Certificate not Valid" after accepting the certificates. Any ideas?  Thanks

Hi guys, We have deployed Jabber 11.0.0 in 2 clusters of CUCM 9.1.2 and CUP 9.1.1. On the 2 CUP servers the intercluster peering has been set up. Within my Jabber contacts, I can do the IM Only desktop share with contacts within the same CUP cluster...