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Jabber client - video sessions

sharon carasenti
Beginner
Beginner

HI

my arry is :

cucm 8.6

presence 8.6

whan i install the jabber client ver 9-2-5 on a thik client .(windows)

problem :on options video  the device don't see the camera (the driver install) .

i have in the same device a microsoft link install in the seting i can see the the camera works fine .

i am going to remove microsoft link and replace it in jabber. *

Q : how can i debug this issue  ? my costumer said that it is in my side .

thanks guys

2 Replies 2

Joshua Sandi
Beginner
Beginner

Have you checked region relationship and location settings? Normally this problem is due to bandwidth.

Please remember to rate helpful responses.

sharon carasenti
Beginner
Beginner

Hi

I thak a look in the configurtion an it's look fine ,The bandwith is good.

Thanks


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