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Cisco IPMA Shared line support:Prerequisites:IPMA Service, CTI Manager and Tomcat should be running in CUCMThese are the phones supported for IPMA :Cisco 7937 Cisco 7940 Cisco 7941 Cisco 7941G-GE Cisco 7942 Cisco 7945 Cisco 7960 Cisco 7961 Cisco 7961...
Requirements:Cisco Jabber for Windows 9.1Windows XP or 7 // Windows 8 not supported yetCUCM 8.6CUPS 8.6Cisco 7965 SCCPConfiguration Steps:Please check the following on the phone you're going to control: On CUCM:-Allow Control of Device from CTI (on t...
Hello, usually this is fixed by changing to global catalog for authentication (3269) since I would suppose that the issue you're experiencing is an LDAP timeout.Please remember to rate helpful responses. --Josh
Well yeah that makes sense like with my response, each call is going to be routed to the next queue independently of which operator is logged to which queue.
Hi Rich,As of now if you're using CUCM for that you won't be able to add the mobile number since the end user page only has the telephone number field, CUCM should be integrated with AD to work like that.Have a nice day!Josh.---Please remember to rat...