Actually i figured it out.

candace.goddard · ‎01-20-2017

Hi there. I have a customer that has advised me that when all of his Jabber users log into Jabber, and try to connect to the phone, they get this error message:

"Unable to Connect"

"Error Code CJ:109:3"

can you please let me know how to fix this.

thanks

Jaime Valencia · ‎01-20-2017

What versions??

What troubleshooting have you done??

HTH

java

if this helps, please rate

candace.goddard · ‎01-20-2017

Actually i figured it out. Turns out I didn't know I had to set up a CSF Device profile for each Jabber desktop user. I am new in my position.

Jabber Error