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jabber for IPhone issue

islamahmed
Level 1
Level 1

‎03-08-2017 02:30 AM - edited ‎03-17-2019 06:44 PM

Hello, 

Cisco jabber was working well from my Iphone but after an update i can't login to cisco jabber, I tried to open it from another iphone and working.

Is there is any thing to do from my IPhone 

"cannot login outside corporate network" error appears.

Thanks

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6 Replies 6

vijit kumawat
Level 1
Level 1

‎03-08-2017 02:57 PM

Try deleting the iphone app reboot phone . Reinstall app then try again.

0 Helpful

islamahmed
Level 1
Level 1
In response to vijit kumawat

‎03-08-2017 10:22 PM

I did that , but not working

0 Helpful

osw200051
Level 1
Level 1
In response to islamahmed

‎03-09-2017 07:48 AM

Hi,

Try to confirm the sip profile is using the mobile default profile on ccm

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islamahmed
Level 1
Level 1
In response to osw200051

‎04-02-2017 10:31 PM

When I changed the time for IPhone to Automatic, Jabber working

DO you know what is the reason ?

0 Helpful

vijit kumawat
Level 1
Level 1
In response to islamahmed

‎03-09-2017 11:55 AM

You mentioned same login is working on other iPhone ?

Can you specify the version of Jabber and the IOS on non-working iPhone and working iPhone ?

0 Helpful

islamahmed
Level 1
Level 1
In response to vijit kumawat

‎04-02-2017 10:28 PM

When I changed the time for IPhone to Automatic, Jabber working

DO you know what is the reason ?

0 Helpful
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