06-07-2016 02:16 PM - edited 03-17-2019 06:10 PM
Hello,
I have Jabber for Windows and Andriod successfully working with MRA. Jabber for Iphone is functioning on our internal network but not via MRA. When I look at the Expressway-E event logs, it seems like it is not even making a connection attempt. The jabber.log file shows the collab-edge srv is functioning.
I should also not that I am using a self signed certificate on the Expressway-E, which does not seem to be a problem for Windows or Android.
06-07-2016 04:18 PM
Do you see anything in the network logs about the connection??
You really should look into using at the very least a private CA, the best scenario is to use a public CA, at least, for EXP-E
06-08-2016 06:19 AM
Sorry I meant private CA, we are testing the solution at the moment which is why I have not purchased a public CA.
When I connected the Iphone to my home WIFI last night the cert was presented and I was able to connect via Expressway. After that, LTE was working as well...
Another strange issue - I have not been able to use Jabber phone services on my HTC One (not supported) on our internal network. Once I connected via Expressway the phone services began working. Lots of fun!
Thanks for the replies
06-09-2016 06:57 AM
More interesting stuff.
Iphone - after I successfully connected over home wifi and LTE, I connected to my work internal wifi. When I tried to switch back to LTE, it would no longer work until i connected back to my home wifi.
Android (Samsung) - Initially working both internal and external. When it reconnected to the internal network, IM services would not connect until a sign in/out was performed. After that, tried connecting to LTE, no services would connect.
Very inconsistent, has anyone experienced these issues?
06-07-2016 07:34 PM
Since you are using a self signed certificate on the Expressway-E please try installing the ROOT CA on iPhone and try to login again.
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