Collaboration Applications

Some of the users in one of our site are facing issues with Presence status of Jabber. The presence status is blinking on and off most of the time. Can someone please tell me what could be the reason for the same and how to troubleshoot it ? Regard...

A user is trying to use Jabber click-to-call a phone number in an email signature in Outlook but it has spaces. It is formatted +1 (321) 555.1212 Jabber translates this as: +1%20(321)%20555.1212 It doesn't appear that Application Dial Rules will help...

Hi, I am working with a client that uses a public IP address space - CUCM, IMP, Expressway-Core and Expressway-Edge and desktop PC's all have a  public IP address. Only Expressway-Edge is advertised to public internet though.My problem is that all DN...

I have a user A who sees user B as offline on both his Jabber windws client and iphone client. User A sees users C,D and E as available. so his status for other users is fine. users C,D and E, see correctly that user B is available. We have tried log...

Is it possible to register a Polycom Group Series Webcamera ino Spark Clould?

Hi, we use LDAP Authentication for our CWMS Server. I guess all authentication requests are processed by CUCM Publisher (in wirewshark traces i can see that the CWMS only talk to Publisher, not to ldap directly.) But how can we login to CWMS as a u...

Hi,We are trying to create a settings page where you can see on it that a mic is working via a level indicator - the one that goes from left to right based on the loudness of your voice.As far as my investigation goes, it doesn't seem to support it. ...

Hi,I'm trying to set the volume of my mic in windows and it seems that it's not working.  Setting the mic volume to 0 still is sending audio.I tried doing this also in the sample application and same thing happens.Is this a known bug?Also, is there a...

Loving the new feature, but I am seeing iPhone users not gettign the .WAV attachment.  Works like a champ in Outlook.  Anyone else seeing this?

Hi          Can I configure jabber from outside network without vpn for both IM and Phone services using NAT?. I have one BE6000S installed.