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Beginner

Jabber for Mac 8.6.4 installed without Calling option

Hi all,

After installing Jabber on my MBPro with Lion, I noticed that I don't have an option to call people, only chat,meetings and contacts are available. When people in my contactlist try to call me, they write me that it just keeps ringing and ringing....

I already uninstalled the app and reinstalled it, but no difference. I also don't see any option during installation to either include or exclude the audio part.

Any help would be appreciated. Thanks!

5 REPLIES 5

Jabber for Mac 8.6.4 installed without Calling option

Is the Phone Service account configured under Preferences?

Beginner

Jabber for Mac 8.6.4 installed without Calling option

There is no such option available under these options...

Jabber for Mac 8.6.4 installed without Calling option

The Accounts tab, not General.

Beginner

Jabber for Mac 8.6.4 installed without Calling option

Hmmm... sorry, my bad...

But... no such option under accounts...

There is only a connection with the corporate webex we're using.

Jabber for Mac 8.6.4 installed without Calling option

Then it isn't setup properly in either CUP or WebEx Site Admin. If using CUP you'll need a CTI, Audio, and CCMCIP profile assigned to the user as well as ensuring that the jabber-config.xml file is properly built.

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