Jabber for Mac: User not search and the option to add contacts are disabled

[willribeiro]

Hello,

I have a problem with the jabber for mac: when I do a search it does not display any user, is "searching" message...

The other problem is that the options for adiconar to contacts is disabled.

The Presence Serve >> server topology >> communication type >> multicast,  changed it to router-to-router and reset the server CUPS.

Generated a new jabber configuration file and I uploaded the CUCM and restart the TFTP service.

Clear the Jabber cache by resetting the jabber.

An analysis packages showed that the LDAP error bindResponse invalidCredentials (49), but the credentials are correct.

Jabber for windows is working.

CUCM: 8.6.x
Presence: 8.6.x
Jabber version: 11.0 and 10.6
Mac OS: 10.5 and 10.6

[Jaime Valencia]

What does you jabber-config.xml looks like?

[willribeiro]

<?xml version="1.0" encoding="UTF-8"?>

-<config version="1.0">

-<Options>
<StartCallWithVideo>true</StartCallWithVideo>
<ShowOfflineContacts>false</ShowOfflineContacts>
</Options>

-<Presence>
<PresenceServerAddress>20.5.196.20</PresenceServerAddress>
</Presence>

-<Directory>
<DirectoryServerType>BDI</DirectoryServerType>
<BDIPhotoSource>thumbnailPhoto</BDIPhotoSource>
<BDILDAPServerType>AD</BDILDAPServerType>
<BDIPrimaryServerName>20.5.192.159</BDIPrimaryServerName>
<BDIPresenceDomain>akemi.com.br</BDIPresenceDomain>
<BDIServerPort1>389</BDIServerPort1>
<BDIConnectionUsername>alex123\akemi</BDIConnectionUsername>
<BDIConnectionPassword>Akemi2011</BDIConnectionPassword>
<BDISearchBase1>DC=akemi,DC=com,DC=br</BDISearchBase1>
<BDIUseANR>true</BDIUseANR>
<BDIBaseFilter>(&(objectclass=user)(!(UserAccountControl:1.2.840.113556.1.4.803:=2)))</BDIBaseFilter>

</Directory>

-<Policies>
<Screen_Capture_Enabled>true</Screen_Capture_Enabled>
<File_Transfer_Enabled>true</File_Transfer_Enabled>
<enableLocalAddressBookSearch>false</enableLocalAddressBookSearch>
<Disallowed_File_Transfer_Types>.msi;.rar;.zip;.mp3</Disallowed_File_Transfer_Types>
<Video_Disabled>false</Video_Disabled>
</Policies>

-<CUCM>
<PhoneService_UseCredentialsFrom>presence</PhoneService_UseCredentialsFrom>
</CUCM>

</config>

[Mohammed al Baqari]

Hi,

The username looks wrong. The domain is akemi.com.br, therefore, the name should be akemi\alex123. I think you are reversing it.

If this didn't work, try to use the username as UPN (alex123@#domain-name#)