Collaboration Applications

I have run into a few instances when having a user share their screen with me that it can take up to a few minutes before I get the prompt on my computer to view their screen. In my Jabber contacts list I can see their status as Presenting when this ...

Hi,is there any possibility to start a third party application from Jabber for Windows when there is an incomming call?It's needed to open a program (like a CRM system, own exe) which displays a live picture from a surveillience camara.Would be nice ...

Hi all I have just installed a IM&P 11 subscriber, and setup a Presence Redundancy Group together with the Publisher. The cluster has no alarms and everything seems to be fine. The servers are running in "Balanced" mode.When new useres are created, t...

We have J4W and Mac versions 10.x /11.x running on Windows 7 and receive many complaints of Jabber not connecting after coming out of hibernate/suspend mode.  The users have to close/open Jabber and it reconnects with no issues.  This happens when co...

Dear all,I need to upgrade Webex enviroment (Admin and IRP) from 1.5 MR1 to 2.5 MR6 release.What are the steps of upgrade process of this enviroment? Is there any passing releases i need to update before 2.5 MR6?All kind of informations will be great...

I'm looking for documentation that would describe how to set parameters to save chat history.  I have EnableAutoSave set to true but it doesn't seem to go back very far at all.  (maybe a couple of weeks).  Please advise. Thanks,Mason

Hi All,  When any of our users make calls from Jabber through Expressway, they get a fast busy. If the users connect to vpn instead of using expressway, there is not an issue.  All users and all numbers are affected with the exception that a few numb...

Experts,We are in planning phase to determine which Contact Source we would choose for our new Jabber Deployment.Presently, We have UK cluster successfully running with Jabber (CUCM , IM&P v8.6). The proposal is to build a new setup in India with CUC...

Hello,I recently created a Spark room with many people insice but as I see that normally always some of them reply to my messages I was wondering if the other ones actually download spark and accept my invitation to the room...is there a way to know ...

My Spark was humming along happily; then I clicked the "click to update" button.  Now it always crashes on startup, right after I enter my "work email".Details below.Cheers,Aaron----Description:  Stopped workingProblem signature:  Problem Event Name:...

i deploy the cwms 2.5 ova  without IRP , 50 users , use vcenter 5.1 to deploy the cwms ova i sync the ntp from the esxi host and confirm the dns server can resolve the hosts But i can't continue the system configuration to setup my mail server & time...