Jabber For Win Features not working when connected by VPN

[Jacob Berger]

installed jabber on two laptops.

when connected to LAN works OK

when connected with VPN from home with "use my computer for calls" :

i can make calls by typing the number in the search bar and receive call OK.

but not call from contact list or searched list - the dial button is missing.  and "show profile" does not show the number.

also the name of the caller is displayed from the "ASCII Alerting Name" field and not the  "Alerting Name" which is seen when connected to LAN.

thanks for any help

[Dennis Mink]

I think you have more or less already given the answer; you cant connect to you AD server through the VPN.  check your access lists and routing between VPN client and AD.

(check wireshark when on VPN)
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[Jacob Berger]

tried wireshark

i dont see the client trying to connect to AD server

i see it using:

CUCM server

Unity Connection Server

Presense Server

[Dennis Mink]

Is this on a windows machine, part of the domain when on VPN?

also you might want to include/attach the Jabber problem report

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