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Jabber for Windows 9.1 external contact adding

davethehedgehog
Level 5
Level 5

I have a Jabber for Windows 9.1 deployment, and I can't add external contacts. The external contacts in this case are on a federated OCS deployment with the same LDAP. If I add them in the user options page and restart they work fine. My LDAP searches only return the local jabber domain directory.

Anyway, a quick look around shows me that adding external contacts in Jabber 9.0 was not supported, but it was supposed to be added in 9.1. Is this not the case?

1 Accepted Solution

Accepted Solutions

coflaher
Cisco Employee
Cisco Employee

If you know the IM address, you should be able to add a contact as follows:

File -> New -> Contact

View solution in original post

6 Replies 6

coflaher
Cisco Employee
Cisco Employee

If you know the IM address, you should be able to add a contact as follows:

File -> New -> Contact

Yeah the problem is that that will add the local jabber IM address rather than the LDAP one since the user exists in both directories.

e.g. jabber domain = tst.local

OCS = test.com

if you add the bob@test.com as a contact then it will replace it with bob@tst.local.

If you add bob@test.com in the user options page and restart jabber it works

edit: anyone know how to unmark a reply as the correct answer, accidentally clicked on that instead of reply

If you are explicitly adding the contact as bob@test.com and it then changes it, once its added, then it sounds like a defect. I think you should open a tac case so one of the developers can investigate.

- Colin

I think it could be the directory search picking up the user's email address in the directory search. Any way I could stop that anyone reckon?

If you are doing federation, then Jabber may be picking up incorrect values for the users if this field is populated incorrectly:

msRTCSIP-PrimaryUserAddress

The value in that field is the OCS, so it would be bob@test.com

This is really annoying!