07-17-2012 05:29 AM - edited 03-17-2019 02:28 PM
Hi. I am using Jabber for windows, integrated to the cucm as a extension number, all is just workink fine but I have a issue in the call logs at the jabber client.
Ex.If I dial +4599999999 or 099999999 then the call log only save the 99999999 number and that means I am not able to dial back to that number by pressing the number in the call history.
Any help regarding the issue is appreciated.
Bjørn
07-19-2012 10:23 AM
Hi Bjørn,
Can you provide a problem report for investigation?
1. Clear all logs under "C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\Logs"
2. Make one call to reproduce problem.
3. Create a problem report (Help -> Report a problem...) and attach it to this thread (or email me directly).
Thanks,
Maqsood
08-22-2012 05:14 AM
Hi Bjørn,
Please look at the following thread:
https://supportforums.cisco.com/thread/2157787
I posted a work around in there.
Regards,
Marco
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: