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Jabber for Windows Call Voicemail Option Pulls Outlook Contact with Matching digits of VM Pilot

ethanpurdy
Level 4
Level 4

Running J4W 9.2.2 and when we use the "Call Voicemail" option (we use a 4-digit pilot number), if the end user has an outlook contact that the last 4 of the phone number matches it pulls the outlook contacts name up and displays it in the connected call.  Anyone else seen this behaviour and f so is this a known issue and is there a workaround for this?

Thanks,

Ethan                  

2 Replies 2

rui.deabreu
Level 1
Level 1

I Ethan,

   I have this problem too. There was a Bug (CSCud57201) identified for release 9.1 with this problem. The bug notes say it should be solved on 9.2 but I'm running the same version as you and having exactly the same last digits match problem

Rui

rui.deabreu
Level 1
Level 1

Hi Ethan,

   I finally resolved the issue changing the directory server type from EDI to UDS.

   Now all the contact names are shown correctly.

Regards,

Rui