07-12-2013 11:45 AM - edited 03-17-2019 03:23 PM
Running J4W 9.2.2 and when we use the "Call Voicemail" option (we use a 4-digit pilot number), if the end user has an outlook contact that the last 4 of the phone number matches it pulls the outlook contacts name up and displays it in the connected call. Anyone else seen this behaviour and f so is this a known issue and is there a workaround for this?
Thanks,
Ethan
07-14-2013 10:45 PM
I Ethan,
I have this problem too. There was a Bug (CSCud57201) identified for release 9.1 with this problem. The bug notes say it should be solved on 9.2 but I'm running the same version as you and having exactly the same last digits match problem
Rui
07-21-2013 09:21 PM
Hi Ethan,
I finally resolved the issue changing the directory server type from EDI to UDS.
Now all the contact names are shown correctly.
Regards,
Rui
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide