03-13-2017 02:14 AM - edited 03-17-2019 06:45 PM
Hello,
I have followed the following instructions from Cisco Jabber 11.0 Parameters Reference Guide :
Applies to Cisco Jabber for Windows.
Specifies a key combination to define a keyboard shortcut in the client. The shortcut allows users to copy text from another application and paste it into the client. When you configure a key combination, it overwrites what another application does with that keyboard shortcut.
true (default)—CTRL+SHIFT+J is enabled as the keyboard shortcut to make click-to-call.
false—The keyboard shortcut is disabled.
specify your own keyboard shortcut—Specify another keyboard shortcut as the value for this parameter, for example MakeCallHotKey=CTRL+SHIFT+R. Your own defined keyboard shortcut can use the following keys: CTRL and [SHIFT or ALT (but not both)], + a character, or CTRL + a character.
Example: <MakeCallHotKey>false</MakeCallHotKey>
Still i was unable to change the shortcut. We are using Jabber version 11.7
Attached is my Jabber config file.
Has anyone here had similar issue or am i misreading the guide ? :)
Thank You
Boris
Solved! Go to Solution.
08-09-2018 01:19 PM
Hi Boris,
You have probably figured it out by now, but I figured I would weigh in. You don't need both of the statements in the phone section. If you edit your xml file to this:
<Phone>
<MakeCallHotKey>CTRL+J</MakeCallHotKey>
</Phone>
it should work.
HTH
Adam
08-09-2018 01:19 PM
Hi Boris,
You have probably figured it out by now, but I figured I would weigh in. You don't need both of the statements in the phone section. If you edit your xml file to this:
<Phone>
<MakeCallHotKey>CTRL+J</MakeCallHotKey>
</Phone>
it should work.
HTH
Adam
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