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Jabber for Windows "Phone Mode" Licence

georgediavatis
Level 1
Level 1

Hi,

My customer has a user configured on CUCM 9.1 and has also configured Jabber for Windows 9.2 client configured in "Phone Mode" for that same user.The Presence service is not enabled.

Within ELM the client consumes two CUWL licences. Is that expected behaviour? Should the Jabber for Windows client not fall within that CUWL licence?

Thanks in advance.

1 Accepted Solution

Accepted Solutions

Chris Deren
Hall of Fame
Hall of Fame

Make sure you have owner ID associated to both devices, then a single license will be used.

Chris

Sent from Cisco Technical Support iPhone App

View solution in original post

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

Make sure you have owner ID associated to both devices, then a single license will be used.

Chris

Sent from Cisco Technical Support iPhone App

Thanks Chris