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CUCILYNC 9.2.3 dial via Drag and Drop

desteh1
Level 1
Level 1

Hi,

I`m using the CUCLYNC version 9.2.3 and i have a problem with dialing a contact from Lync via Drag and Drop at the Docked Window ( Jabber Phone ).

When i move a selected contact at the Jabber Phone i´m getting the message " No Phone number found for stefan.ehler@........"

At the wireshark trace i can see that CUCLINY does not send an LDAP query.

Is this behavior caused by a configuration issue or is it a bug?

Calling a contact from Lync is possible when you make a right click and select "calling" than the call will use the Jabber phone.

Any idea?

Best regards

Stefan

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Yes thus us expected with cuci lync 9 as it does not support drag and drop functionality like the previous version did, hopefully Cisco will address this in future releases.

Chris

Sent from Cisco Technical Support iPhone App

Hi Chris,,

this sounds not good because it is a step backwards.

Thanks

Stefan

Agree with you 100%.  CUCI-Lync is not basically Jabber as phone, with some small plugins to Lync.  Big step backward.

All you can do is complain to your Cisco AM.

HTH, please rate all useful posts!

Chris