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Jabber iOS 10.6.3 declining invalid certificate

wilsonsant
Level 6
Level 6

Hi Guys,

 

My Customer have the solution with:

Presence 8.6.2.10000-44
CUCM 8.6.2.23900-10

He did upgrade Jabber to version 10.6.3, and is presenting the follow error:


An certificate inalid was refused. Please, contact the administrator. Send report about the problem

 

I found the following bug: CSCuu29303, but, not is sure that can be same problem.

 

I am attaching the print with error (is portuguese)

 

Thank You,

 

Wilson

 

7 Replies 7

Jaime Valencia
Cisco Employee
Cisco Employee

This has been discussed plenty of times, most likely, you're hitting this bug: CSCut61032

HTH

java

if this helps, please rate

Hi Jaime Valencia,

 

Thanks a lot for your contact. I saw the bug descriptive, the caracteristic is the same. I have the follow questions: are not there workaround and nothing fix to solve this problem?

 

Thanks,


Wilson

The fix will be in 11.0

HTH

java

if this helps, please rate

Hi Jaime Valence,

I have more two questions:

1) This version (11.0) is compatible with:

Presence 8.6.2.10000-44
CUCM 8.6.2.23900-10

 

2) I didn´t see this version in the download area to Jabber for IPhone


Thank You,

 

Wilson

 

Presence 8.6.2.10000-44
CUCM 8.6.2.23900-10
Presence 8.6.2.10000-44
CUCM 8.6.2.23900-10

It has not been released yet, and just in case you're going to ask, when?, that's something you need to discuss with your AM / SE

HTH

java

if this helps, please rate

Ok Jaime Valence,

 

The last question. In my case I have to do downgrade to previous version to work again, correct?

 

Thank You,


Wilson

Hey Jaime,

Our company CEO is facing certificate for jabber on iPhone. I don't know the certificate type or jabber version, could you please provide any help to fix this?

Being CEO, I can't ask her more questions, so I didn't ask her jabber Version thought to ask everything all together. So far I got two question by reading your comments on the similar articles. 

Thanks,

Muk