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Jabber MRA IOS and Android Callforward failed

sirajuddeen t p
Level 1
Level 1

Dear Team,

I am facing issue for Call forward on Jabber IOS device and adroid. When I press Callforward and enter the required destination, i am getting message (Call Forward Setting Failed, Failed to forward calls)

 

The same worked from the Jabber Desktop client. Both are using same extension and associated with same user. Both clients are in same internal network.

I checked the logs and found error 487 for the Jabber IOS call forward.

Below provided SIP invite message from both IOS and Desktop while pressing callforward.

 

From Jabber IOS (not working)

--------------------------

INVITE sip:x-cisco-serviceuri-cfwdall-+971527774131@192.168.100.43 SIP/2.0

Via: SIP/2.0/TCP 192.168.130.46:57765;branch=z9hG4bK39773e03
From: "Sirajuddeen TP" <sip:2434@192.168.100.43>;tag=953cd08bd58700075495c864-3597489e
To: <sip:x-cisco-serviceuri-cfwdall-+971527774131@192.168.100.43>
Call-ID: 953cd08b-d5870004-28a14259-730af5e5@192.168.130.46
Max-Forwards: 70
Session-ID: 10d7535a00105000a000953cd08bd587;remote=00000000000000000000000000000000
Date: Wed, 18 Jul 2018 05:48:48 GMT
CSeq: 101 INVITE
User-Agent: Cisco-TCT
Contact: <sip:dfa4e1a0-1d1b-85a4-683d-71e40cba24d9@192.168.130.46:57765;transport=tcp>;+u.sip!devicename.ccm.cisco.com="TCTKOLAYATHS";video;bfcp
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "Sirajuddeen TP" <sip:2434@192.168.100.43>;party=calling;id-type=subscriber;privacy=off;screen=yes
Call-Info: <urn:x-cisco-remotecc:callinfo>; security=NotAuthenticated; orientation=to; call-instance=1; isVoip
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 2511
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 10668 0 IN IP4 192.168.130.46
s=SIP Call
b=AS:1024
t=0 0
a=cisco-mari:v1
a=cisco-mari-rate
m=audio 17970 RTP/AVP 114 9 104 105 0 8 18 111 101
c=IN IP4 192.168.130.46
a=trafficclass:conversational.audio.avconf.aq:admitted
a=rtpmap:114 opus/48000/2
a=rtpmap:9 G722/8000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:111 x-ulpfecuc/8000
a=extmap:14/sendrecv http://protocols.cisco.com/timestamp#100us
a=fmtp:111 max_esel=1420;m=8;max_n=32;FEC_ORDER=FEC_SRTP
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=sendrecv
a=trafficclass:conversational.audio.avconf.aq:admitted
m=video 31026 RTP/AVP 126 97 111
c=IN IP4 192.168.130.46
b=TIAS:1024000
a=trafficclass:conversational.video.avconf.aq:admitted
a=rtpmap:126 H264/90000
a=fmtp:126 profile-level-id=42E015;packetization-mode=1;level-asymmetry-allowed=1;max-mbps=72000;max-fs=3601;max-rcmd-nalu-size=1344
a=imageattr:126 recv [x=[32:1:1280],y=[18:1:720],par=1.7778,q=1.00]
a=content:main
a=label:11
a=rtpmap:97 H264/90000
a=fmtp:97 profile-level-id=42E015;packetization-mode=0;level-asymmetry-allowed=1;max-mbps=72000;max-fs=3601
a=imageattr:97 recv [x=[32:1:1280],y=[18:1:720],par=1.7778,q=1.00]
a=rtpmap:111 x-ulpfecuc/8000
a=extmap:14/sendrecv http://protocols.cisco.com/timestamp#100us
a=fmtp:111 max_esel=1420;m=8;max_n=32;FEC_ORDER=FEC_SRTP
a=rtcp-fb:* ccm fir
a=rtcp-fb:* ccm tmmbr
a=rtcp-fb:* nack pli
a=recvonly
m=video 25846 RTP/AVP 126 97 111
c=IN IP4 192.168.130.46
b=TIAS:1024000
a=trafficclass:conversational.video.avconf.aq:admitted
a=rtpmap:126 H264/90000
a=fmtp:126 profile-level-id=42E01F;packetization-mode=1;level-asymmetry-allowed=1;max-fs=7817;max-rcmd-nalu-size=32000
a=content:slides
a=label:12
a=rtpmap:97 H264/90000
a=fmtp:97 profile-level-id=42E01F;packetization-mode=0;level-asymmetry-allowed=1;max-fs=7817
a=rtpmap:111 x-ulpfecuc/8000
a=extmap:14/sendrecv http://protocols.cisco.com/timestamp#100us
a=fmtp:111 max_esel=1420;m=8;max_n=32;FEC_ORDER=FEC_SRTP
a=rtcp-fb:* ccm fir
a=rtcp-fb:* ccm tmmbr
a=rtcp-fb:* nack pli
a=sendrecv
m=application 5614 UDP/BFCP *
c=IN IP4 192.168.130.46
a=floorctrl:c-s
a=confid:1
a=floorid:2 mstrm:12
a=userid:1
a=setup:actpass
a=connection:new
a=sendrecv
m=application 30312 RTP/AVP 125
c=IN IP4 192.168.130.46
a=rtpmap:125 H224/4800
a=rtcp:30313
a=sendrecv
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
From Jabber desktop (working)
---------------------------
INVITE sip:x-cisco-serviceuri-cfwdall-+971527774131@192.168.100.43 SIP/2.0
Via: SIP/2.0/TCP 192.168.63.53:60769;branch=z9hG4bK00005ad6
From: "Siraj" <sip:2434@192.168.100.43>;tag=28d2444e9bf10008000005da-00001f15
To: <sip:x-cisco-serviceuri-cfwdall-+971527774131@192.168.100.43>
Call-ID: 28d2444e-9bf10004-000057c7-000004fd@192.168.63.53
Max-Forwards: 70
Session-ID: 0000098100105000a00028d2444e9bf1;remote=00000000000000000000000000000000
Date: Wed, 18 Jul 2018 06:52:05 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CSF
Contact: <sip:2783422f-f404-0300-cadd-cc29525ffe1a@192.168.63.53:60769;transport=tcp>;+u.sip!devicename.ccm.cisco.com="CSFSIRAJ";video;bfcp
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "Siraj" <sip:2434@192.168.100.43>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Recv-Info: conference
Recv-Info: x-cisco-conference
Content-Length: 2252
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 27229 0 IN IP4 192.168.63.53
s=SIP Call
b=AS:4000
t=0 0
a=cisco-mari:v1
a=cisco-mari-rate
m=audio 18346 RTP/AVP 114 9 104 105 0 8 18 111 101
c=IN IP4 192.168.63.53
a=rtpmap:114 opus/48000/2
a=rtpmap:9 G722/8000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:111 x-ulpfecuc/8000
a=extmap:14/sendrecv http://protocols.cisco.com/timestamp#100us
a=fmtp:111 max_esel=1420;m=8;max_n=32;FEC_ORDER=FEC_SRTP
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=sendrecv
m=video 29740 RTP/AVP 126 97 111
c=IN IP4 192.168.63.53
b=TIAS:4000000
a=rtpmap:126 H264/90000
a=fmtp:126 profile-level-id=42E01F;packetization-mode=1;level-asymmetry-allowed=1;max-fs=3601;max-rcmd-nalu-size=32000
a=imageattr:126 recv [x=[32:1:1280],y=[18:1:720],par=1.7778,q=1.00]
a=content:main
a=label:11
a=rtpmap:97 H264/90000
a=fmtp:97 profile-level-id=42E01F;packetization-mode=0;level-asymmetry-allowed=1;max-fs=3601
a=imageattr:97 recv [x=[32:1:1280],y=[18:1:720],par=1.7778,q=1.00]
a=rtpmap:111 x-ulpfecuc/8000
a=extmap:14/sendrecv http://protocols.cisco.com/timestamp#100us
a=fmtp:111 max_esel=1420;m=8;max_n=32;FEC_ORDER=FEC_SRTP
a=rtcp-fb:* ccm fir
a=rtcp-fb:* ccm tmmbr
a=rtcp-fb:* nack pli
a=recvonly
m=video 28724 RTP/AVP 126 97 111
c=IN IP4 192.168.63.53
b=TIAS:4000000
a=rtpmap:126 H264/90000
a=fmtp:126 profile-level-id=42E01F;packetization-mode=1;level-asymmetry-allowed=1;max-fs=4099;max-rcmd-nalu-size=32000
a=content:slides
a=label:12
a=rtpmap:97 H264/90000
a=fmtp:97 profile-level-id=42E01F;packetization-mode=0;level-asymmetry-allowed=1;max-fs=4099
a=rtpmap:111 x-ulpfecuc/8000
a=extmap:14/sendrecv http://protocols.cisco.com/timestamp#100us
a=fmtp:111 max_esel=1420;m=8;max_n=32;FEC_ORDER=FEC_SRTP
a=rtcp-fb:* ccm fir
a=rtcp-fb:* ccm tmmbr
a=rtcp-fb:* nack pli
a=sendrecv
m=application 5690 UDP/BFCP *
c=IN IP4 192.168.63.53
a=floorctrl:c-s
a=confid:1
a=floorid:2 mstrm:12
a=userid:1
a=setup:actpass
a=connection:new
a=sendrecv
m=application 39068 RTP/AVP 125
c=IN IP4 192.168.63.53
a=rtpmap:125 H224/4800
a=rtcp:39069
a=sendrecv
1 Reply 1

sirajuddeen t p
Level 1
Level 1

Can someone look into this?