Setup is configured as per the recommended procedure. But the login in Jabber client while on Internet is failing with the reason "Cannot locate server. Check your server address". There is a 401 unauthorized error message in Exp debug logs. Please find attached the log below.
EXPC : 10.1.5.8
EXPE : 10.1.1.8
2015-12-02T11:19:53+03:00 EXPC tvcs: UTCTime="2015-12-02 08:19:53,723" Module="network.sip" Level="INFO": Action="Sent" Local-ip="10.1.5.8" Local-port="25001" Dst-ip="10.1.1.8" Dst-port="7001" Detail="Sending Request Method=OPTIONS, CSeq=49017, Request-URI=sip:10.1.1.8:7001;transport=tls, Call-ID=4860e870e0c25ece@10.1.5.8, From-Tag=8961364f9fcd584d, To-Tag=, Msg-Hash=6173353063806847387"
2015-12-02T11:19:53+03:00 EXPC tvcs: UTCTime="2015-12-02 08:19:53,723" Module="network.sip" Level="DEBUG": Action="Sent" Local-ip="10.1.5.8" Local-port="25001" Dst-ip="10.1.1.8" Dst-port="7001" Msg-Hash="6173353063806847387"
SIPMSG:
|OPTIONS sip:10.1.1.8:7001;transport=tls SIP/2.0
Via: SIP/2.0/TLS 10.1.5.8:5061;branch=z9hG4bK9f30dfa78e02a84fa1538a25a4e98b9d166;rport
Call-ID: 4860e870e0c25ece@10.1.5.8
CSeq: 49017 OPTIONS
From: <sip:10.1.5.8>;tag=8961364f9fcd584d
To: <sip:10.1.1.8:7001>
Max-Forwards: 0
User-Agent: TANDBERG/4131 (X8.6)
Supported: com.tandberg.vcs.resourceusage
Content-Type: text/xml
Content-Length: 496
<?xml version="1.0" encoding="utf-8"?> <info><resourceusageinfo><traversalcallsavailable>300</traversalcallsavailable><nontraversalcallsavailable>1500</nontraversalcallsavailable><registrationsavailable>0</registrationsavailable><turnrelaysavailable>0</turnrelaysavailable></resourceusageinfo><timestamp>1449044393</timestamp><media><encryption><mode>on</mode></encryption></media><domains><domain>internal.com</domain><domain>external.com</domain></domains><edge><state>on</state></edge></info>|
2015-12-02T11:19:53+03:00 EXPC tvcs: UTCTime="2015-12-02 08:19:53,736" Module="network.sip" Level="INFO": Action="Received" Local-ip="10.1.5.8" Local-port="25001" Src-ip="10.1.1.8" Src-port="7001" Detail="Receive Response Code=401, Method=OPTIONS, CSeq=49017, To=sip:10.1.1.8:7001, Call-ID=4860e870e0c25ece@10.1.5.8, From-Tag=8961364f9fcd584d, To-Tag=141aa585df60cb3d, Msg-Hash=15199881983319220776"
2015-12-02T11:19:53+03:00 EXPC tvcs: UTCTime="2015-12-02 08:19:53,736" Module="network.sip" Level="DEBUG": Action="Received" Local-ip="10.1.5.8" Local-port="25001" Src-ip="10.1.1.8" Src-port="7001" Msg-Hash="15199881983319220776"
SIPMSG:
|SIP/2.0 401 Unauthorised
Via: SIP/2.0/TLS 10.1.5.8:5061;branch=z9hG4bK9f30dfa78e02a84fa1538a25a4e98b9d166;received=10.1.5.8;rport=25001
Call-ID: 4860e870e0c25ece@10.1.5.8
CSeq: 49017 OPTIONS
From: <sip:10.1.5.8>;tag=8961364f9fcd584d
To: <sip:10.1.1.8:7001>;tag=141aa585df60cb3d
Server: TANDBERG/4131 (X8.6)
WWW-Authenticate: Digest realm="Traversal_Zone", nonce="fd5bddd61703c0a9ec8e0a7de38db6149c1616510f0f19e7379034fa65af", opaque="AQAAAN7rk8bupWdW76A3nH38UXRMhLIB", stale=FALSE, algorithm=MD5, qop="auth"
Content-Length: 0
