Jabber on iPad

[mcronweb]

I am running Jabber 12.9.1.303973 on an iPad running iPadOS 14.0.1 (18A393).  I can place and receive calls as expected.  I am trying to figure out how to stop the iPad from ringing on an incoming call after I close the Jabber app.

Basically, I just want the iPad to ring on a Jabber call when Jabber is running and not ring when I close the app.

Thanks in advance for any assistance,

-mcronweb

[Nithin Eluvathingal]

iOS 14 is still beta version.

[mcronweb]

Nithin, thank you for your reply.  Is this the expected behavior in a supported configuration?

[Jaime Valencia]

Are you signing out? or just closing the app?

You need to sign out of Jabber

And as Nitin mentioned, that combo is not supported right now

https://apps.apple.com/us/app/cisco-jabber/id467192391#?platform=ipad

Device and Operating System Requirements:

The latest Cisco Jabber for iPhone and iPad Release 12.9 is supported on iOS 13 running on an Apple iPhone 5s, 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus , 8, 8 Plus, X, Xs, Xs Max, XR, 11, 11 Pro, 11 Pro Max, SE and SE2, Apple iPad 5th, 6th and 7th generation, iPad Air, iPad Air2, iPad Air3, 9.7-inch iPad Pro, 10.5-inch iPad Pro, 12.9-inch iPad Pro 1st , 2nd generation and 3rd generation, iPad mini 2, iPad mini 3, iPad mini 4, iPad mini 5, or Apple iPod touch 6th generation. Cisco Jabber is also supported on watchOS 6 running on an Apple Watch, Watch 2, Watch 3 and Watch 4.

[mcronweb]

Jaime, thanks for your message In a supported configuration, is signing out of the app the only way to prevent Jabber from ringing when the app is closed?

[Jaime Valencia · Accepted solution]

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/push_notifications/cucm_b_push-notifications-deployment-guide/cucm_b_push-notifications-deployment-guide_chapter_01.html

Stopping Push Notifications

If you want to stop Push Notifications from being delivered to your device, log out of the Cisco Jabber or Webex Teams application.

[mcronweb]

Jaime, thanks for the docs.  I would have thought that I could disable push notifications for Jabber to produce the desired result but I already have notifications disabled so, no joy.  Logging out of the app isn't so bad with TouchID.  Thanks for taking time to help.

RS