04-05-2017 02:07 AM - edited 03-17-2019 06:47 PM
Hello everyone,
I have a weird issue on Jabber for windows (ver: 11.5), it shows only answer button when incoming calls come in
Any ideas where is the issue?
Thanks,
Tuan
Solved! Go to Solution.
04-07-2017 08:18 AM
You'd need a valid VM configuration as the other button would send the call to VM.
04-05-2017 11:12 AM
Do you have a VM profile in that DN?
04-06-2017 08:30 PM
Hi Jaime,
Nope, I don't have any voice mail configured for the moment.
I also tried to set voice mail profile to NoVoiceMail or None. It still the same issue.
04-07-2017 08:18 AM
You'd need a valid VM configuration as the other button would send the call to VM.
04-07-2017 08:51 AM
Thanks Jaime.
I've created a VM Profile even though I don't use VM. It shows Decline button now.
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