Jabber Phone from Windows Desktop via VPN - Able to dial and can hear the other side -- but they cannot hear me

[krswamin]

This is used to work before.

When I call somebody from Jabber Phone from Windows Desktop via VPN (when travelling), I am able to dial the number, it connects and I can hear the other side, but they are NOT able to hear me.

Also, when I try to get to WebEx, I can hear WebEx telling me to enter Meeting Passcode, but when I key in the numbers on laptop and press #, I get the message "you have not entered anything" and it appears that it is NOT sensing the keys.

Help would be appreciated. Thanks in advance

[Jaime Valencia · Accepted solution]

You're posting this in a public forum, please delete this thread an open a case with Cisco IT.