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388
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15
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4
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Jabber ring after the ip phone

bhelvacioglu
Level 1
Level 1

Hello,

 

I have different kind of jabber users. They ask me that: 

When someone dial the DN first the phone ring 2 times, if no answer jabber ring 2 time and no answer again the voice mail. The user have the same DN on jabber and IP phone. How can I do that ?

Regards.

4 Replies 4

Shadi Shami
Level 7
Level 7

Hello,

 

1. Jabber has to work in Softphone mode.

2. To configure both deskphones and Jabber softphones with the same extensions but with different partitions.

3. on the Deskphone's DN, set CFW No Answer to Jabber softphone (make sure to select proper CSS) and adjust No answer timer.

4. On Jabber softphone's DN, set CFW No Answer to VM.

 

Thank you,

Shadi

 

Thank you for response,

 

I have try to do that but could not make it. Finaly I give up. I will figure someting out. 

 

Regards,

Barış

 

let me know if you still need assistance.

Jaime Valencia
Cisco Employee
Cisco Employee

There's no way to that if you use a shared line.

HTH

java

if this helps, please rate