02-24-2015 02:06 AM - edited 03-17-2019 04:55 PM
Hello,
I have different kind of jabber users. They ask me that:
When someone dial the DN first the phone ring 2 times, if no answer jabber ring 2 time and no answer again the voice mail. The user have the same DN on jabber and IP phone. How can I do that ?
Regards.
02-24-2015 03:28 AM
Hello,
1. Jabber has to work in Softphone mode.
2. To configure both deskphones and Jabber softphones with the same extensions but with different partitions.
3. on the Deskphone's DN, set CFW No Answer to Jabber softphone (make sure to select proper CSS) and adjust No answer timer.
4. On Jabber softphone's DN, set CFW No Answer to VM.
Thank you,
Shadi
02-28-2015 01:46 AM
Thank you for response,
I have try to do that but could not make it. Finaly I give up. I will figure someting out.
Regards,
Barış
03-02-2015 03:44 AM
let me know if you still need assistance.
02-24-2015 08:16 AM
There's no way to that if you use a shared line.
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