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Jabber status change issue

iptuser55
Level 6
Level 6

It seems there is a lot of people having jabber status issues where the status of a jabber client is out of sync between clients but if viewed from the cups server it is OK. 

If you log out and in again on the client where people see the issue then it is OK. It seems updates are not correct unless you "search" for someone or reset. We are running cups 11.5 a d jabber 12.9.3 and windows 10

 

It seems like jabber or windows is caching the last status it see until something happens to jabber

 

Has anyone resolves the issue, have the same issue, how did they pin point it?

 

Thanks 

1 Reply 1

derek.andrew
Level 1
Level 1

I had a similar issue and noticed that the Cisco Presence Engine had crashed. I restarted it and all was good.