Collaboration Applications

I need to measure usage of Jabber for adoption purposes in a customer. The customer is not willing to allow Jabber telemetry data to be sent directly to Cisco. The IM archive/compliance database will only be implemented in a few months time and I nee...

Hi all, Recently I updated our CWMS from 2.6MR2 to 2.8. The update worked correctly, but since this moment, some user are dropped from audio conference without cut of Webex client, only the audio communication is dropped. On Webex client, users const...

Hello, We have recently begun the roll out of our corporate Jabber mobile app initiative on handheld wireless devices. Everything has been going smoothly thus far on both iPhone and Android devices. I had a complaint today regarding the recent calls ...

We have deployed Jabber 10.6 (call manager 9x) and we have enabled the Meetings/WebEx integration. Once the user has logged into Jabber it will throw an error title "Meeting host account". The contents of the window states "User Authentication failed...

My customer always complain the the Cisco Jabber Audio is poor. Can I enable the Media Assure to solve it out? I don't know why set this setting can improve the video quality on CUCM 10.5 & improve the video / audio on CUCM 11.5?

Hello,Has anybody ever experienced delay issues with Jabber for iPhone and/or iPad to connect to "Phone Services"?In my case, the service does connect but it can take about 1 minute. Some times it can be faster but some others it can take a while to ...

Hi Team, I purchased Cisco webex WBXMTSVR2-UWLUSRK9 -WebEx Meetings Server 2.x Users- 50 users with LIC-CMS-PAK. So I am goign to deploy in my virtual server. I want to deploy to use for internal and external for customer. I just want to meet with cu...

Hello, when call is made using jabber, the receiver is having no option to decline call..  only answer option is available.. Please help.. regards, sonam

Does anyone know if there a way to restrict Jabber users to be able to IM within a particular group only? Basically isolate them from the rest of the Jabber users? CUCM 11.0.1. Thanks!

Hi Team, Recently I have migrated certificate Win server 2012 to 2016. it was integrated with CUCM, Expressway E and C, IMP. server act as internal DNS and Certficate server. But after migrated, the jabber got problem as "Revocation information for t...

Hi, My business is going through a bit of a transition stage right now. We are changing up things in every department for better productivity. We have been using Google services for team collaboration, Now I think we have grown past that. We need som...

 Hello Everyone  I am running Cisco Unified CME 11.6, as per following product support document, It supports Cisco Jabber for Windows (Phone Only Mode) version 9.2.1  http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/cme116s...

Hello,Does anyone know when there will be a firmware release to allow the DX80 endpoint to be compatible with Spark? Is this something that happened with the "Cisco DX Series Firmware Release 10.2(5)SR2" or is it still something that we are waiting f...