Collaboration Applications

Dear WebEx product manager,A recurring problem that I see very often during WebEx meeting is that someone on mute is asked to answer a question and start answering while still being muted. The other observed behaviour is people who notice being muted...

Hello, Most of our users can open self care portal using their LDAP credentials. All users are member of Standard CCM End users group and Standard CCMuser Administration. for 2 users, they cant open it. Password reset pop up window come up. Nothing h...

Why can't we receive  a timely response to escalated Spark support request HD0009610531.  Spark support is not nearly as responsive as Cisco TAC

Dear all, I am using CUCM v9.1.2 with VCS-C/VCS-E (X8.2.2) for remote and Mobile access.As Software, I am using jabber 10.6.0 for Android. I noticed after a short time (5 min) the Jabber client unregister from the CUCM without showing any message on ...

Hi, We have deployed jabber for windows and jabber for iphone with CUCM,CUC,IM&P, EXPc and EXPe I see I'll generate CSR from all servers CUCM,CUC,IM&P tomcat and xmpp for IM&P and to sign it with a private CA and put it in he trust store to be trus...

Hi everybody, just a small question about cutoms tabs in Jabber. We are using Jabber 11.0.1 and we recognized that we are not able to paste content to any input fields in the custom tab. No matter if we use STRG+V or context menu (right mouse, etc.....

I have been working with Spark for a month or so now, in hopes that it would have everything needed to provide basic phone system functionality as a stand alone product for small business.   The one piece that I see is missing is voicemail.   I do no...

Hi, Our phones are registered to CUCM. and SIP trunk is configured from CUCM to third party PBX (Huawei). When cucm registered phone makes external calls it will go to huawei pbx then to PSTN (ISDN PRI is terminated on Huawei PBX) Phone A ---> CU...

Hi Cisco and WebEx Support,Is it possible for you to provide your SOC 2 Type II compliance report, scoping WebEx Meeting Center?If you have any other security-related certification (e.g. ISO 27001, PCI-DSS), could you please provide the corresponding...

Hi, I am trying to login to Jabber app on iPhone/iPad. I configured a user and phone number on CUCM but still not able to login on Jabber app. I'm getting the following error. "Failed to discover network services. Tap advanced settings to set up man...

When we enable SSO it works from a windows machine without any problem (browser or app) but if I try to login via an iPhone the login page stays blank (white) and I never get redirected to our ADFS server to login.We have setup the required forms aut...

Hi ThereI'm wondering how to clear out the IM Window of previous history. I must just be missing it!Cheers,Henry Bosch

Can I add team members (or default those added to the Team already) to different team spaces at once? Can I also send a notification to all members at once?manag

Looking to create a document for my end user community with how to start a meeting, choose a room etc.

Please help, we were not able to add offline users in chat group. Online users no problem. Even after offline users logged in, there is no request. (but messages send while the users are offline were received after they signed it) Even after offline ...