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Jabber v9.2.0 msi install, TYPE=CUP parameter not taking

RITR
Level 1
Level 1

I'm trying to get the msi installer to specify the Server Type to Cisco Unified Presense. Per the documentation, it appears that specifying it as such should accomplish that:

     msiexec.exe /i CiscoJabberSetup.msi TYPE=CUP /quiet

It doesn't work, and I've even tried:

     msiexec.exe /i CiscoJabberSetup.msi CLEAR=1 /quiet

then uninstalling reinstalling with just TYPE specified and I've also tried:

     msiexec.exe /i CiscoJabberSetup.msi CLEAR=1 TYPE=CUP /quiet

But, not matter what Server Type is always what it was previously set to in the GUI (before uninstall).

How can I get the msi to set the type properly (fyi, /quient as no effect)?

2 Replies 2

Muhammad Maqsood Mushtaq
Cisco Employee
Cisco Employee

Hi,

Can you navigate to following folder and verify that the bootstrap file contains PresenceServerType: CUP:

C:\ProgramData\Cisco Systems\Cisco Jabber

Navigate to:

C:\Users\username\AppData\Roaming\Cisco\Unified Communications\Jabber\CSF

Delete config folder and launch Jabber.

Thanks,

Maqsood

Yes the bootstrap file did say that.

Both that file and everything under CSF remained after the uninstall.

I removed all of it and reinstalled and everything worked as expected.

Thanks

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